FAQ

Customer Service
For customer support, please email faragothelabel@gmail.com
For press or media inquires, please email katie@francescafarago.com
Responses are sent within 1-3 business days.
Payment Options
Farago the Label accepts Visa, MasterCard, Discover, American Express credit card and PayPal. We do not accept personal checks, money orders or direct bank transfers.
Order Processing

Please allow up to 3-5 business days for your order to be processed. Orders are dispatched in the order that they are received. If an order is pre-sale, the estimated shipping date will be indicated once purchased.

Tracking
As soon as your order has been shipped, a shipping confirmation will be sent to you via email, there you can find the tracking details for your shipment.

Taxes and Duties
Please note all orders may be subject to taxes and duties issued by the country of delivery. Additional charges may apply and are not under the control or influence of Farago the Label.

Sales and Discounts
All items marked final sale have been reduced in price and cannot be returned for a refund, e-gift card or exchange. No exceptions will be made for size, fit, or fabric issues. Price adjustments will not be honoured for items at a reduced price.